Savanah has been amazing every time! However, Cassandra was very rude and condescending over the phone, very unprofessional when answering the phone (didn't even identify that we called Alaskan ac, just said "this is cassandra").
Had a few good experiences prior to this one. The tech that came out his time didn't seem to know much about our AC units.
Not sure if we will continue to use this company after this last experience.
Kendra N.