Eric was on time and we were kept aware of his arrival both thru the office and via text from Eric. Eric was courteous and respectful. He reviewed his findings both verbally and with pictures. Overall we were pleased with the service and will request Eric in the future. Our only suggestion would be that Eric would have known the system he was servicing (Alaskan Air did the installation) so we could have avoided my initial impressions that perhaps he was new (like attempting to replace the wrong ... Read more
John Stickney - Marana, AZ, 85658, US
