The appointment reminder that was sent by email went to a junk folder, and so it was inadvertently not confirmed. And then when we called to see when they are coming out because they missed the appointment they said they aren’t coming out because The appointment was not Confirmed. And then They graciously agreed to come out between one, and then called about 4 o’clock and on a Friday and said that they couldn’t show up. Now there is no way to get the window fixed. The most horrific customer serv... Read more
Initially, we were not able to find the situation in question pertaining to this review. However, we were able to figure out the account you are referencing. Thank you so much for coming back to us and letting us serve you
