The job didn’t go super-well. The plumber installed the shower head on the wrong side, resulting in a cascade of delays and problems. Now, about 10 months after the original job I can’t get a repair scheduled and they want the job paid in full before they order the part. Given the original problems, and normal business practice, unreasonable.
Thank you for sharing your experience. We're sorry to hear about the issues you've encountered and understand how frustrating this situation has been. We were able to locate your project details, and your concerns have been escalated to the appropriate team for review. Someone should be reaching out to you shortly to discuss the next steps and work toward a resolution. If there's anything else you'd like to share in the meantime, please don't hesitate to contact our Coordinator at kschneiberg@longhome.com. We appreciate your patience and the opportunity to address your concerns.
