
Thank you for sharing your experience! We're glad to hear that things are moving in the right direction and appreciate your patience. It's wonderful to know Patricia was able to assist you so well, even under challenging circumstances. We apologize for the on-hold sound issue and will certainly look into it further. If there's anything else we can do or if you'd like to discuss this more, please feel free to reach out anytime. Olivia Burchfield - Marketing Manager - oburchfield@longhp.com


