
We're sorry to hear about the inconvenience you faced. It sounds like there was a miscommunication on our part, and we apologize for any disruption this caused in your plans. We value clear communication with our customers and would appreciate the opportunity to make it right. Please feel free to reach out if you'd like further assistance or have additional concerns. Thank you. Olivia Burchfield - Marketing Manager - oburchfield@longhp.com


