
Danielle, I'm sorry to read about your experience. Your feedback is important to us as it helps improve our services. We pride ourselves on our high level of customer satisfaction, and it is disappointing that this was not reflected in your project installation process. I have informed the team of your situation and they have reached out to you and your husband. Thank you for the opportunity to correct this. Please reach out to me if you need anything further. Bonnie Watson, bwatson@longhp.com


