To arrive early afternoon to begin work which was to be completed that afternoon. No show and I called the company at 3:00.
Advised workers running late and would arrive sometime between 4:00 and 5:00. Indicated to person I spoke with that a phone call advising change of plans would have been appreciated.
Workers arrived at 5:15 pm and removed old gutters.
They returned the following afternoon to complete job. Job was done well but customer service lacking.

Thank you for the business Deb. We apologize for the inconvenience.




