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Recent Reviews

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Reviewer avatargoogle

Shal J

5/5

Marcus and his team have exceptional work ethics. Throughout the project for our window and door replacement, Marcus was incredibly responsive from the beginning to the end. He promptly addressed my change requests and took the time to listen to my concerns and gave his take on the longevity of the options I wanted. I truly appreciate his attentiveness and the way he handled my issues. What truly sets Marcus and his team apart is their ability to try and understand and address even the smallest...

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Pamela Selawski

5/5

Very nice people from my first phone inquiry down to the installation crew. Nice who came out to give us an estimate and explain the work needed was very honest and gave us a complete description of what needed to be done. We will definitely call Pond Roofing when it comes time for a new roof. 💯

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Reviewer avatargoogle

Lisa Parker

5/5

When I began researching roof repairs and replacement, I had several companies come out to inspect my roof. I ultimately chose Pond because of the level of care and diligence they demonstrated during the inspection process. The inspection by Nic from Pond was much more thorough than those I received from the other companies. He provided detailed information about the current condition of my roof and clearly explained my options. Since this was a major project and I had very little knowledge abo...

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Mark J Biedlingmaier

5/5

Without a doubt, the BEST customer service I've experience in decades. The day started with a lively welcome from Lori by phone, asking "How Can I Make Your Smile Today?" - followed by a SAME DAY inspector/assessment visit from Cameron Gieseman - true professional, gentleman, knowledgeable, "no-pressure" sales representative who quickly evaluation my gutter/soffit replacement needs and provided an extremely fair and comprehensive quote within 15-20 minutes. Contract signed, customer satisifie...

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Joelle Hull

5/5

Over the last 20+ years, we've used Pond for a variety of roofing needs, large and small. They have been consistently outstanding in their overall performance, whether the task was worth a few hundred bucks or thousands. Along with solid work performance, they clean up the work site so well that we have no concerns about our grandchildren playing in the space about the site. Newest project was installing a new bay window. Excellent!

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Reviewer avatargoogle

Brad Hungerman

5/5

I'm extremely impressed with Pond Roofing, and Maynard in particular. I will be using them for all my exterior work projects in the future. It's extremely rare to find a contractor who looks at a problem you're having and try to figure out the best solution for it. Most of the time, they have the solution in mind and are looking for the right way to sell it to you. Not Pond. Maynard was incredibly helpful for finding the right solution for my home. Could not be happier and I look forward to work...

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Reviewer avatargoogle

Rachel Cohrs Zhang

5/5

We got a new roof on our townhouse with Pond and had a great experience. The estimate was thorough and explained well. After we got HOA approval the scheduling moved quickly. The crew was on time and finished the job promptly. Our neighbors even commented on how thorough of a cleanup job they did. We would recommend Pond for roofing needs!

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Reviewer avatargoogle

Rick Turner

5/5

Juan, Martha and crew did an exemplary job from build to clean up!!! ⭐️⭐️⭐️⭐️⭐️

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Reviewer avatargoogle

Mike “MJ” OC293

5/5

Great service and fast install. Team worked hard and installed in one day. Install clean up was great!

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Reviewer avatargoogle

Jessica Rowan

5/5

Pond replaced our roof when we purchased our home in 2009. Then last year we had a diverter and gutter extenders installed. Most recently we had an additional gutter installed to help redirect water away from the house, related to the design of our roof. Nic always goes above and beyond with hearing our concerns, creatively brainstorming solutions, and providing reasonable options. Ana has been professional and kind during scheduling and keeps us updated as the project moves forward. The install...

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